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Center Manager
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Full-time
- The Center Manager has a highly visible role in the organization and is responsible for overseeing and optimizing the operational efficiency and effectiveness of a care center.
- This role involves strategic planning, resource management, and collaboration with clinical and administrative teams to ensure high-quality patient care, profitability, and overall operational excellence.
- Responsible for best-in-class patient experience at care center which includes implementing initiatives to enhance the patient experience and satisfaction.
- Responsible for training and leading Care Center team (e.g. MA, Front Desk, Referral Coordinators) as well as their ongoing professional development.
- Work closely with other department leaders, including operational leaders, VBC, finance, and human resources, to achieve organizational goals.
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