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Catering Sales Manager - HALL Park Hotel, Autograph Collection
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- The Catering Sales Manager ("CSM") is responsible for booking and servicing all events that do not have guest room needs, with the exception of rooms related to social events, i.e. weddings, holiday parties, etc.
- CSMs are responsible for meeting budgeted revenue goals while exceeding customer satisfaction; understanding and anticipating customer needs and building strong relationships to ensure increased repeat business; soliciting new business opportunities and answering, closing and detailing catering sales leads and walk-in customers in order to achieve or exceed activity goals.
- Attend networking events, become member of civic organization and/or industry associations.
- Create banquet event orders (BEOs) with all set up, A/V and food and beverage requirements needed for group.
- Maintain accurate information and revenues in Delphi at all times to ensure accurate forecasting.
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