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Casino Host
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Full-time
- Job Summary:Reporting to the Director of Casino Marketing, the Casino Host is responsible for working with and developing VIP casino customers based on their gaming worth.
- This will include acquiring new customers as well as developing existing guests who qualify to be assigned to a Casino Host. The development of these customers will utilize all available tools required to drive incremental visits, including phone calls, emails, texts, mail, and invite only special events.
- Duties/Responsibilities: Manage group of assigned players, handling inbound services (Acquisition and Retention), while performing outbound sales services (Growth and Reactivation) according to defined and targeted lists of Sales Leads provided by the MarketingCoordinate with team members to properly retain customers across all Casino Marketing segmentsComplimentary privileges within prescribed limits in accordance with the approved Comp Matrix.
- Host special events as requested and briefed by the Director of Casino Marketing, including completion of event feedback and P&L.Completion of member acquisition requirements and tasks.
- Safeguard the confidential information of all employee, department, and company records.
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