Children's National Hospital

Demonstrate a professional services-oriented and helpful attitude to all customers.. Communicate pertinent information that will impact the department or hospital to the Director or Manager/Supervisor.. Ability to proficiently operate a cash register and accurately ring up customer purchases.. Dispose of trash and keep around cash register neat and clutter free.. Speak up when team members appear to exhibit unsafe behavior or performance

food service

Responsible for receipt of cash and non-cash sales for food items. Responsible for set of cafeteria for meal service. Assist with re-stocking of food items and supplies as time permits. Demonstrate a professional services-oriented and helpful attitude to all customers. Communicate pertinent information that will impact the department or hospital to the Director or Manager/Supervisor. Qualifications: Minimum Education High School Diploma or GED . Minimum Work Experience 2 years related experience (Required) Functional Accountabilities Essential Function<ul><li>Assist with keeping the dining area tables and chairs neat and clean as time permits. </li></ul><ul><li>Assist with maintaining the customer service area by restocking supplies and wiping down counters as time permits. </li></ul><ul><li>Ability to proficiently operate a cash register and accurately ring up customer purchases. </li></ul><ul><li>Demonstrate the ability to handle cash and make change. </li></ul><ul><li>Maintain a steady flow of customers to minimize wait time by evidence of short lines. </li></ul><ul><li>Maintain accurate records of all transactions. </li></ul><ul><li>Perform other duties as requested. </li></ul>Sanitation and Safety<ul><li>Maintain Department and regulatory agency sanitation standards </li></ul><ul><li>Clean all assigned work areas according to established procedures. </li></ul><ul><li>Complete cleaning assignments within target times. </li></ul><ul><li>Dispose of trash and keep around cash register neat and clutter free. </li></ul><ul><li>Follow established food safety guidelines. </li></ul>Safety<ul><li>Speak up when team members appear to exhibit unsafe behavior or performance</li></ul><ul><li>Continuously validate and verify information needed for decision making or documentation</li></ul><ul><li>Stop in the face of uncertainty and takes time to resolve the situation</li></ul><ul><li>Demonstrate accurate, clear and timely verbal and written communication</li></ul><ul><li>Actively promote safety for patients, families, visitors and co-workers</li></ul><ul><li>Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance</li></ul>Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification <ul><li>Anticipate and responds to customer needs; follows up until needs are met</li></ul>Teamwork/Communication <ul><li>Demonstrate collaborative and respectful behavior</li></ul><ul><li>Partner with all team members to achieve goals</li></ul><ul><li>Receptive to others' ideas and opinions</li></ul>Performance Improvement/Problem-solving <ul><li>Contribute to a positive work environment</li></ul><ul><li>Demonstrate flexibility and willingness to change</li></ul><ul><li>Identify opportunities to improve clinical and administrative processes</li></ul><ul><li>Make appropriate decisions, using sound judgment</li></ul>Cost Management/Financial Responsibility <ul><li>Use resources efficiently</li></ul><ul><li>Search for less costly ways of doing things</li></ul>Safety <ul><li>Speak up when team members appear to exhibit unsafe behavior or performance</li></ul><ul><li>Continuously validate and verify information needed for decision making or documentation</li></ul><ul><li>Stop in the face of uncertainty and takes time to resolve the situation</li></ul><ul><li>Demonstrate accurate, clear and timely verbal and written communication</li></ul><ul><li>Actively promote safety for patients, families, visitors and co-workers</li></ul><ul><li>Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance</li></ul>

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