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Case Mgmt Support Specialist
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- Under the Direction of the Case Management Supervisor, the Support Specialist collaborates closely with the case management staff to provide a coordinated experience to patients and families.
- The primary responsibilities are to perform selected services and functions related to patient care coordination, utilization review, discharge planning and data collection for the Case Management Department.
- This includes benefit checks, obtaining authorization for transportation, prior authorizations for medications, DME, and facility placement.
- Discharge Planning: Obtains authorizations for the following post-discharge services and documents the status in the EHR: Medication authorizations Transportation authorizations Facility and DME authorizations Arranges ambulance or medical transportation.
- Document status of discharge planning in the EHR. Send/fax records to post-acute providers as needed.
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