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Care Team Manager
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Full-time
- The Care Team Manager (CTM) provides day-to-day oversight of clinic operations and supervision of staff.
- Manages the interviewing, hiring, and onboarding processes in collaboration with recruitment, People Experience and Care Team Manager (CTM) for clinic roles.
- Coach and mentor health center team in collaboration with Organizational Development team to enhance customer service and resolve patient complaints while also providing career development opportunities.
- Assists in new health center implementations planning and launch alongside the Client Advocate and Implementation Team as requested by RCTM.
- Responsible for partnering with RCTM and Client Advocates on ways to drive client engagement, achieve performance guarantees and open communication with clinical staff.
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