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Care Navigator
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Full-time
- Job Title: Care NavigatorLocation: Memphis, TN Position Type: Full-Time Schedule: 12-hour shifts, 2/3/2 rotating schedule Overview: Priority OnDemand is seeking a Care Coordinator to join our Ambulance Communication Center team.
- This critical role involves facilitating video visits between 911 crew members on the scene of low-acuity calls and our dedicated medical group.
- The Care Coordinator will serve as a pivotal link in providing timely and efficient telehealth services, enhancing patient care while optimizing resource allocation.
- Key Responsibilities: Engage directly with EMTs or Paramedics on the scene of low acuity 911 calls to assess the situation and determine the appropriateness of a telehealth visit.
- Coordinate and facilitate seamless telehealth visits between on-scene crew members and medical group professionals, ensuring high-quality care and patient satisfaction.
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