Upvote
Downvote
Call Taker / Dispatcher for Plumbing Company
Share Job
- Suggest Revision
$16 - $21 an hour
Full-time
- Exemplifying our code of values, you show respect and courtesy to all customers and employees.
- If this position is for you, you are self-motivated, energetic, and enjoy helping people.
- ONLY APPLY FOR THIS POSITION IF YOU HAVE EXPERIENCE WORKING AS A CSR or DISPATCHER FOR ANY KIND OF SERVICE COMPANY. MUST HAVE EXPERIENCE. Will train on our system but must have experience working in this field doing this kind of work already for a SERVICE COMPANY. Skills and Task Experience Required:This position will mostly be answering and booking as many calls as possible.
- There will be times when dispatching decisions will have to be made so you will be trained on that but this position will mostly entail answering and booking calls.
- Communicating with customers arrival times, lateness, changes and reschedulesHandling over booking decisionsDecisions to choose calls based on urgency and non urgentWorking with various personalities and egosUnderstanding the Goals and expectations of each tech and helping them to reach that goal by assigning appropriate calls for them and encouraging them to stay on track and meet their goals.
Active Job
Updated 6 days agoSimilar Job
Relevance
Active