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Call Center Specialist
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$60,000 - $70,000 a year
Full-time
- Act as liaison for all IT projects between Customer Care Center leadership and IT
- Assign and Manage UCCE Precision Queues to maximize efficiency and effectiveness
- Coordinate UAT for any future releases and enhancements
- Own the daily management of the Hoopla employee engagement system
- Bachelor’s degree required in Business Administration, Computer Science, Analytics, or related field preferred
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