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Call Center Representative
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$19 an hour
Full-time
- We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job.
- Hired Call Center associates are NOT permitted to work outside of the US, and MUST be present for all of training classes.
- Service center teams are accountable for servicing 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts.
- Call Center Representatives handle requests, provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes.
- Essential Functions Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year.
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