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Call Center Claims Service Representative
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$19.99 - $20 an hour
Full-time
- Respond to electronically and phone summited claim losses and first notice of loss calls from claimants, insureds and other parties
- Respond to calls on established claims in a polite, professional and empathetic manner and determine appropriate course of action
- Perform rental reservation, appraisal assignments, Express Claim shops, Towing and water mitigation activities
- Utilize established scripts, transcribes personal or commercial loss damage, or injury information into the company’s network generating an electronic claim file
- Applies basic communication skills to interpret caller’s inquiries and offers available options
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