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Call Center Agent - Student Finance
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- Inbound/Outbound Call Center Agent
- Our client is a trade/vocational school with programs in healthcare, trades (technician), and business.
- Utilizing multiple computer systems (like Salesforce and Five9) while assisting students or prospective students.
- Use a script to prescreen prospects for minimum qualifications before warm transferring the prospective student to the next step of speaking to an admissions advisor where their skills and interests will be accessed.
- Keep accurate student and prospect records by correctly dispositioning all student inquiries.
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