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Business Systems Analyst
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Full-time
- Customer service and continuous improvement are paramount to everything that we do.
- The Business Systems Analyst is responsible for the management and analysis of installed systems by working with users and vendors to resolve issues, implement new and/or changed procedures, identify, and implement enhancements and establish and manage controls and security of existing systems.
- Senior support for installed application software focusing primarily on the Ticketing/Box Office systems.
- Partner with Admissions & Ticketing Operations Manager for configuration, system development, and testing to ensure the system meets business requirements.
- Provide user support to resolve transaction processing issues, develop & document procedural changes, and provide user training.
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