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Business Service Officer
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- Business Service Officers (BSO) are responsible for shaping the future of service by modernizing our client experience through an elevated standard of care.
- The Business Service Officer (BSO) will report directly to the Complex Business Service Officer (CBSO) and is responsible for the supervision, management of Support Professionals and execution of all business and service functions within the assigned branches.
- Promote cross-training, learning, development and recognition of Service and Support Professionals within the Complex
- Consistently conduct Support Professional one-on-one meetings for coaching opportunities, career goal setting, job related activities, firm opportunities and team building; this includes meeting with Advisor teams to address service needs
- Evidence of strong leadership and talent development capabilities
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