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Business Analyst - CRM / Salesforce
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- CRH is a leading global diversified building materials group, employing over 85,000 people at more than 3,600 locations in 32 countries.
- Imagine a company capable of providing the modern building materials needed to build our homes, schools, communities, even the bridges and highways to get you there.
- The Business Analyst - CRM / Salesforce is a hands-on, key resource that has business analysis experience and acts as a liaison between key business leaders across multiple divisions, technical IT teams, and the centralized CRM Support Team to help determine business needs and assist the centralized CRM Management team with defining the right solutions to drive the continued adoption of Salesforce.
- This is a remote/hybrid role that will interact heavily with the business at our various corporate offices in Atlanta.
- Understand all aspects of SFDC configuration and technical/functional capabilities, including all changes and potential system implications related to the SFDC release upgrades (currently scheduled 2-3 times a year) and provide suggestions to CRM Management for future usage of new features.
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