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Business Analyst
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Full-time
- Counterintelligence Polygraph May Be Required
- The client has a Business Intelligence site that tracks Help Desk statistics.
- The BA will be the first-line supervisor for the Help Desk, take those statistics and convert them to useful information for reports to the field.
- These reports track user data, Maritime Analytic Support System (MASS) user account numbers and trends, categories of support tickets, etc.
- Knowing simple design, uploading files and videos, linking sites to other sites, most things one could learn from an afternoon surfing YouTube.
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