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Broker Service Representative
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Full-time
- Occasional member support may be required.
- Talks with brokers, groups or account management by phone, email, and/or chat to ensure the best service possible.
- Answers inquiries regarding health plan or service issues, investigates, and resolves errors.
- Coordinates complaint resolution concerning billing, enrollment, claims, benefits, pharmacy, authorizations, coordination of benefits or services rendered with appropriate department(s).
- For candidates working in person or remotely in the below locations, the salary
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