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Branch Installation Manager
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- The Branch Installation Manager HDE-HDI (BIM) is responsible for managing installation operations for two independent businesses and their respective job flow processes.
- The installed products for Home Depot Exteriors (HDE) involves windows and exterior doors while the installed products for Home Depot Interiors (HDI) involves cabinet refacing, countertop, backsplash, home organization (e.g. closet & garage), and bath acrylic liners.
- The BIM also manages the warehouse and field installation teams including assistant install managers in HDI and installation service managers in HDE with different job duties tied to their respective business.
- Direct report team duties include job site pre-installation inspections, job in-process site audits, post install services, sourcing 3rd party installers, 3rd party installer compliance, and 3rd party installer line-reviews.
- Accountabilities include meeting or exceeding installed revenue targets, customer satisfaction install targets, margin, cycle time, backlog conversion, and leading through the THD values to ensure the branch is operating as an engaged team supporting our customers.
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