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Branch Coordinator
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Full-time
- Reports To : Market Coordinator/Director of Retail Services/Market President
- Perform vault/lead teller duties that may include performing teller supervisor overrides; mentor teller staff and assist with balancing issues; monitors and maintains bank policies on the teller line and approves deviations from established policies and guidelines; resolves customer conflicts on the teller line; assists with training of new customer service associates.
- Assists with processing daily document imaging and branch capture processing.
- Assists customers with ACH & debit cards disputes by completing appropriate paperwork and sending to central deposit operations.
- Coaches and develops staff in the absence of, or as assigned by the Market Retail Coordinator, Director of Retail and Treasury Services or Market President.
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