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Bilingual Part-Time Digital Service Representative
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Part-time
- Digital Service Representatives accurately and efficiently processes a variety of cash and check inquiry transactions for members through video sessions as part of our cutting edge technology on our TellerPlus+ team.
- Accurately process transactions of all types such as deposits, withdrawals, loan payments, money orders, credit card and line of credit advances through a digital channel or video sessions.
- Recognize and act upon referral opportunities to achieve personal sales goals via video sessions for the best financial position of the member.
- Upholds member confidentiality, following security and fraud prevention policies and procedures.
- Compliance with the Bank Secrecy Act, OFAC and USA Patriot Act including accurate completion of CTRs and reporting of suspicious activities to the BSA Compliance Department.
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