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Bilingual English - Chinese Sales Account Representative
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Full-time
- Cheng & Tsui, the leading publisher in Asian language and culture textbooks and supplements based in Boston, is seeking individuals with a love for education for the position of Account Representative.
- The account rep will manage our on-boarding, retention and upsell programs with all customers, which include but are not limited to, k-12 schools, higher ed institutions, bookstores, web retailers, and libraries.
- Ensure seamless on-boarding of customers and a seamless hand-off from sales reps (Asian Language Specialists)
- Contribute to the RFP process for key district and state-wide adoptions
- Collaborate with colleagues in editorial and marketing to exchange customer feedback, market information, and sales and marketing strategies
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