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Bilingual Bank Customer Services Representative
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$11 - $14
Full-time
- POSITION OVERVIEW BILINGUAL BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for bilingual customer services agents to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.
- In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs while recognizing opportunities to upsell new products and services.
- While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus.
- Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV’s, trips, tickets, and even cars.
- In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment.
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