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BDC E Sales Agent - Autobahn
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Full-time
- The eSales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles.
- The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.
- This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.
- The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
- Respond to internet inquiries with courtesy, accuracy and professionalism
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