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BDC Customer Care Specialist
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$38,000 - $72,000 a year
Full-time
- Serpentini Auto Group is looking for a Full time BDC Customer Care Specialist to join our team!
- Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
- Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete phone calls as assigned by the BDC Manager
- Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
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