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Azure Network Support Engineer - Bilingual Japanese
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$40 - $60 an hour
- If you want to join a fast-paced team & have an impact on a growing online business, this is the opportunity for you to drive the evolution of Microsoft Azure Support while keeping customer satisfaction as the top priority!
- Support Engineers (SE) serve as frontline technical resources for Microsoft premier, unified, and Azure Rapid Response customers and partners via phone, email, chat or web.
- They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers.
- Experience with working in/troubleshooting layers 4-7 on the OSI (ex: handing application deployment issues)
- Familiarity with DNS records, network connectivity issues, routing protocols (BGP), VPN, VLAN
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