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Aviation Product Support Specialist
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Full-time
- The Product Support Specialist provides technical support for internal and external customers focused on aircraft, engine, or shop related in-service problems, production issues, service centers, repair schemes, and test equipment maintenance.
- Research, edit, proof technical documents, drawings and specifications, and interact with end-users to bring clarity and consistency for the data.
- ESSENTIAL DUTIES AND RESPONSIBILITIES - Supports field/shop issues and service center network by clarifying service/maintenance documentation, and by developing repairs and salvage schemes for both new production parts and in-service aircraft and engine components.
- Facilitates communication with and between Field Maintenance, Engineering, Fleet Management, Supply Chain, service centers and applicable suppliers regarding repair schemes, engineering-related production problems, source material and other product knowledge.
- Research/understand/ability to read/analyze/and interpret technical documents such as Original Equipment Manufacturer (OEM), Industry/Military Specifications and Engineering specifications (e.g. Boeing BAC, BMS, BPS & GE Specs), DMWR’s, MEO’s, Military/Boeing Quality standards, Tech sheets, Travelers, forms, drawings, aircraft and engine maintenance manuals, component maintenance manuals, and illustrated parts catalogs for relevant information and data to be included into technical publications.
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