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- Manage Digital Signage and device and content management for the same.
- operations Interact with Help Desk ticketing system to respond to end user requests Gathering of data from support procedures, customer ticketing system, and other sources.
- Ensure all conferencing spaces are presentable for use Willing to take Initiatives and Automation for improving efficiency & productivity, able to work in a fast-paced environment with the ability to adapt to frequent changes and deliver the solution".
- Knowledge on ITIL & SAFe Agile framework like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents(tickets), Change management.
- Experienced in Cisco WebEx Suite consisting of Meeting Center, Training Center and Event Center applications.
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