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Automotive Service Manager
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- We're seeking a Automotive Service Manager to join us at Sunset Ford.
- In fact, we have consistently won Ford Motor Company's highest honor, the President's Award, for excellence in customer service.
- Hire/fire/review and supervise all service department personnel, as well as monitor their performance in servicing customers
- Create a marketing plan to promote new business and advocate current incentives offered by the Manufacturer
- Maintain a high Customer Service Index (CSI) score by handling customer complaints immediately and appropriately
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