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Automotive Product Support Specialist - Mon - Fri 10:30am - 7:30pm
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Full-time
- We are seeking a full-time Automotive Product Support Specialist in our Olathe, KS location.
- In this role, you will be responsible for getting people back to their passion by providing technical customer support for Garmin’s consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
- Resolve customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
- Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
- Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
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