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Automotive Client Care Specialist
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Full-time
- We are seeking a Client Care Specialist to work in our BDC department.
- This customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention.
- Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority
- Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership
- Maintain a dealership standard for response time
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