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Automotive Client Care Coordinator Service
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Full-time
- Mercedes Benz of Natick has a fantastic opportunity to start a long and rewarding career for the right person!
- We are seeking a Client Care Specialist to work in our Service BDC department.
- This position will be responsible for handling Internet leads, inbound phone calls, and customer retention.
- Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority.
- Communicate with the prospective service clients until they are ready to set an appointment and visit the dealership to service the vehicle.
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