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Automotive Business Development Center (BDC) Representative
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Full-time
- Responsibilities: Receive inbound and conduct outbound calls to drive traffic for the service department by setting appointments for prospective customers Coordinates questions and issues with the appropriate department personnel Following up on customer visits to ensure customer satisfaction Addressing customer concerns and issues or escalating as needed Confirms special order parts Manages all required paperwork and records and prepares documentation (forms, reports, etc.)
- when needed Scan documents for the accounting department.
- Performs other duties as assigned
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