The Fountain Group Llc

Autodesk CAD Trainer & Technical Support Specialist for a prominent client of ours.. The position is based in Wilmington, NC, Concord, NC, Hickory, NC, or Winston-Salem, NC with opportunities for working remote partially.. Create and update training materials for Autodesk software, with a focus on Inventor, AutoCAD, and Vault.. Provide technical assistance to CAD users, addressing questions and common technical issues related to Autodesk software and CAD systems.. Experience using Autodesk applications, particularly Inventor, AutoCAD, and Vault.

technical support specialist

Hello, My name is David, and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a ­­­­­­­­Autodesk CAD Trainer & Technical Support Specialist for a prominent client of ours. This position is located in ­­Wilmington, NC, Concord, NC, Hickory, NC, or Winston-Salem, NC .  Details for the position are as follows: Job Description: <ul> <li> Pay: $20-$30 </li><li> Hybrid Role with some travel </li><li> The position is based in Wilmington, NC, Concord, NC, Hickory, NC, or Winston-Salem, NC with opportunities for working remote partially. </li><li> Create and update training materials for Autodesk software, with a focus on Inventor, AutoCAD, and Vault. Develop customized training plans and modules tailored to the specific needs of individuals and teams. </li><li> Conduct in-person and virtual training sessions for individuals and groups. Ensure that training sessions are engaging and effectively convey CAD skills. </li><li> Offer one-on-one coaching and guidance to individuals and teams working on CAD projects. Provide support for best practices and troubleshooting CAD-related issues. </li><li> Provide technical assistance to CAD users, addressing questions and common technical issues related to Autodesk software and CAD systems. </li><li> Create new user accounts and perform audits, as necessary. </li><li> Assess the progress and skill development of trainees through tests, exercises, and project evaluations. Provide constructive feedback and recommendations for improvement to trainees. </li><li> Keep current with the latest features of Autodesk software and industry trends, incorporating them into training materials and sessions. </li><li> Maintain records of training sessions, attendance, and trainee progress. Generate reports and feedback for management on the effectiveness of training programs. </li><li> Collaborate with engineering staff to understand their CAD training needs and customize programs to meet their requirements. </li> </ul> Qualifications: <ul><li> Experience using Autodesk applications, particularly Inventor, AutoCAD, and Vault. </li><li> Previous experience as a CAD Trainer or in a similar role is highly preferred. </li><li> Strong communication and presentation skills. </li><li> Ability to adapt training methods to various audiences. </li><li> Excellent problem-solving skills for CAD-related issues. </li><li> Strong organizational and time management skills. </li><li> Familiarity with training and presentation tools. </li><li> Patience and a passion for helping others develop CAD skills. </li><li> Knowledge of WordPress is preferred. </li> </ul> If you are interested in hearing more about the position please respond to this posting with your resume attached. Please forward this email to any friends or colleagues as we do offer a  Referral Bonus for any candidate who is hired and still gainfully employed after 30 days.

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