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Auto Service Advisor
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- The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience.
- Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers.
- Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories.
- Develop service estimates by costing materials, supplies and labor, and calculating customer's payment.
- Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
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