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- The COE partners with business areas to digitize their processes to enable resiliency and promote strategic business transformation through analytics and insights for efficiency, scale, and enhanced client experience.
- The individual will refine and implement process modeling and governance frameworks and will be responsible for working collaboratively with customers (including Businesses, Operations, Business Architecture, controls groups and others) in creating current state process models and designing future state processes to improve customer satisfaction, reduce risk, and improve efficiency.
- The individual will demonstrate in-depth knowledge of process modeling and redesign, documentation, operational analytics & reporting, and quality assurance.
- The Senior Analyst will engage with partners at various levels in the organization to promote the capabilities of the Process Modeling COE and enable widespread adoption of the process modeling standard methodologies and design tool.
- The COE will play a direct role in enabling large scale multi-year transformation to modernize processes, core systems and applications.
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