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Audio Visual Specialist
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- Conferencing, A/V & Meeting Technologies Expert/Lead An A/V expert who can conduct as Is studies of existing requirements, design future state solutions and help to transform the Video conferencing solution in the environment.
- Implementation & support experience specifically in the area of Audio/Video Conferencing solution & ability to interact with the client teams to understand business requirement which will be both functional and technical.
- An AV expect who can design deploy and migrate & operate the Video Conferencing, MS Teams Room Conferencing Solutions including collaboration technologies such as, Webcasting, Digital Signages, Teams-Enterprise Voice, IM & Presence & Room Booking Applications
- Responsible for maintaining the audio and video conferencing infrastructure of the client Responsible for Cisco/Polycom and MS Teams Collaboration Endpoints Manage and Maintain Cisco VCS-C, VCS-E, TMS, ISDN gateways, ClientU, Conductor, Client for Audio/Video conferencing support Understand and support the integration of Cisco and MS Teams and handling reservation of conferencing rooms in Outlook Manage conferencing related devices including Crestron, Extron, AMX, Condeco etc.
- Knowledge on ITIL & SAFe Agile framework like SLA management with detailed understanding on classification of (P1, P2, P3, P4) Incidents(tickets), Change management.
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