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Associate Service Manager
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- Our Associate Service Managers must assist in the daily operations of the Service Center to ensure the delivery excellent results and achieve goals quarter after quarter, month after month, on all aspects of customers, people, operations, and financials.
- As an Associate Service Manager, you will coach your team to elevate their customer service approach and assist the team in developing and implementing appropriate standards and processes to continuously elevate the overall service experience.
- You must have the ability to inspire and coach your team to meet both daily and strategic goals, and partner with the Service Manager to ensure the development and growth of your team.
- Operational excellence: As an Associate Service Manager, you must understand every aspect of your service centers performance, and work with our Service leaders to increase efficiency and drive continuous improvement in all aspects of operations.
- Process / operations experience: prior experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities.
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