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Associate IT Business Analyst
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Full-time
- We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
- The management support includes end to end life-cycle events, which includes processing invoices and shopping carts, reporting, data analysis, budget and forecasting, procurement collaboration, contract compliance, computer hardware, mobile and software asset management, operational processes, verbal interactions with end users or team members, and some project management comprehension.
- A basic understanding of backend requirements, comprehension of technical requirements and staying abreast corporate standards and policies to support assets such as computers, printer hardware, miscellaneous accessories, audio/visual, support services, software, multi-function devices and mobile devices and the wireless services.
- Proficient in utilizing ServiceNow for ticketing, asset management and report generation
- Proficient in O365; including ‘Cloud’ services with exposure to MS Teams for chat, sharing and other featured capabilities
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