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Associate Client Relations Manager
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$19 - $20 an hour
- POSITION SUMMARY : The Associate Client Relations Manager is responsible for providing more detailed follow-up for the Client Relations Managers.
- DUTIES AND RESPONSIBILITIES: Run standard reports as directed by leadership for the Client Relations department.
- Acquire status updates on issues escalated to other departments from the CRM site visits and phone contacts.
- Enter TMS actions as required by the clients CRM. Escalate client issues to Manager and/or Director as needed.
- JOB SPECIFICATIONS: Education Required: Associate Degree preferably in a Healthcare related field, Computer Science or Business.
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