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Assistant Guest Service Manager
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Full-time
- Job Title: Assistant Guest Services Manager
- Supervision Received: Front Office Manager and Assistant GM
- Meet with departing Front Desk Manager or Night Auditor to review business status and follow up items.
- Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel to include Front Desk staff, PBX Staff, and Reservations Staff.
- Anticipate low occupancy periods and coordinate blocking of rooms with Executive Housekeeper to maximize labor costs, deep cleaning and maintenance of rooms.
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