Chick - Fil - a Supply LLC

The Assistant General Manager (AGM) will serve as a leader of supply chain operations at the new Chick-fil-A Supply Distribution Center (DC) in San Antonio, Texas.. Reporting directly to the General Manager (GM), this person will help lead an eventual workforce of ~200 people distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the southwest.. The AGM will help drive the operations of the distribution center, and most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the AGM to foster relationships with a wide range of people to execute their responsibilities.. The AGM will work closely with Chick-fil-A Supply’s Senior Leadership Team (SLT) and DC Leaders to continually improve the operation’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies.

assistant general manager

Overview:
The Assistant General Manager (AGM) will serve as a leader of supply chain operations at the new Chick-fil-A Supply Distribution Center (DC) in San Antonio, Texas. This individual, in collaboration with other leaders, will be responsible for executing safe and effective operations that meet the needs of the organization and its employees. Reporting directly to the General Manager (GM), this person will help lead an eventual workforce of ~200 people distributing millions of cases of inventory annually to Chick-fil-A Operators throughout the southwest. The AGM will help drive the operations of the distribution center, and most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose. This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the AGM to foster relationships with a wide range of people to execute their responsibilities. The AGM will work closely with Chick-fil-A Supply’s Senior Leadership Team (SLT) and DC Leaders to continually improve the operation’s performance, productivity, efficiency, and profitability through effective supply chain management methods and strategies. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities. About Chick-fil-A SupplyChick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit <a href="https://www.cfa-supply.com/" target="_blank" rel="noopener">cfa-supply.com</a>.  

Responsibilities:
<ul><li style="margin-left: .25in;">Assist GM in leading a large-scale food service distribution center operation with a safety mindset</li><li style="margin: 4.2pt 0in .0001pt .25in;">Act as a liaison, balancing the needs of the Operator with the capabilities of the operation</li><li style="margin-left: .25in;">Lead and engage a workforce of ~200 people with specific ownership of and focus on various functions within the building</li><li style="margin-left: .25in;">Design, implement, manage, and improve distribution center operations</li><li style="margin-left: .25in;">Deliver high service levels to Operators and achieve Key Performance Indicators (KPIs)</li><li style="margin: 4.2pt 0in .0001pt .25in;">Participate in the oversight of the P&L of the distribution center operation</li><li style="margin: 4.2pt 0in .0001pt .25in;">Drive innovation in all areas of the distribution center operations</li><li style="margin: 4.2pt 0in .0001pt .25in;">Support the Chick-fil-A vision and strategy by building a culture that aligns with the Chick-fil-A Supply values of care, safety and excellence</li><li style="margin: 4.2pt 0in .0001pt .25in;">Complete other activities as deemed valuable by leadership</li><li style="margin: 4.2pt 0in .0001pt .25in;">Work closely with CFA Supply Senior Leadership Team, CFA Inc. Supply Chain, Operators, and various business partners to ensure optimal alignment and collaboration</li><li style="margin: 4.2pt 0in .0001pt .25in;">Demonstrate the ability to value both relationships and results and to put others above themselves</li><li style="margin: 4.2pt 0in .0001pt .25in;">Recruit, train, and develop a strong team</li></ul>

Minimum Qualifications:
<ul><li style="margin: 4.2pt 0in .0001pt .25in;">7+ years of experience in distribution, manufacturing, or other relevant supply chain field management, including 3+ years in a leadership position</li><li style="margin: 4.2pt 0in .0001pt .25in;">Strong aptitude to think critically, solve problems, and drive improvements in a professional and respectful manner</li><li style="margin: 4.2pt 0in .0001pt .25in;">Understanding of production and inventory control theories and practices</li><li style="margin: 4.2pt 0in .0001pt .25in;">Functional knowledge of designing, managing, and executing distribution center operations</li><li style="margin: 4.2pt 0in .0001pt .25in;">Knowledge of general accounting practices and P&L</li><li style="margin: 4.2pt 0in .0001pt .25in;">Demonstrated experience and success with process improvement and efficiency, including establishing and managing KPIs</li><li style="margin: 4.2pt 0in .0001pt .25in;">Working knowledge of inbound logistics, warehousing, IT systems, and outbound logistics in the distribution industry</li><li style="margin: 4.2pt 0in .0001pt .25in;">Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements</li><li style="margin: 4.2pt 0in .0001pt .25in;">Exceptional organization, attention to detail, and communication skills </li><li style="margin: 4.2pt 0in .0001pt .25in;">Strong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respect</li><li style="margin: 4.2pt 0in .0001pt .25in;">Proficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions</li></ul>

Preferred Qualifications:
<ul><li style="margin: 4.2pt 0in .0001pt .25in;">Bachelor’s Degree in business, accounting, supply chain management or another relevant field </li><li style="margin-left: .25in;">Experience managing in a food distribution or food manufacturing environment</li><li style="margin-left: .25in;">Experience in a start-up environment</li><li style="margin-left: .25in;">Demonstrated success in operations and people leadership</li><li style="margin-left: .25in;">Experience with building and managing to budgets and general accounting practices</li><li style="margin-left: .25in;">Demonstrated ability to perform effective short-term and long-range planning</li></ul>

Minimum Years of Experience:
7

Travel Requirements:
10%

Required Level of Education:
High School

Preferred Level of Education:
Bachelors Degree

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