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Assistant General Manager
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- Conduct applicant screening and initial interviews of guest services applicants
- Achieve budgeted revenues and expenses and maximizes profitability related to the guest services department.
- Inform all Front Desk staff of daily activities, group and VIP arrivals as well as special requests and repeat guests.
- Greet guests upon arrival and ensure escort to accommodations if appropriate.
- Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.
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