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Assistant Front Office Manager
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Full-time
- Summary : The Assistant Front Office Manager is responsible for assisting the FOM with the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy
- Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
- Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.
- Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through Reservations, in an attentive, courteous and efficient manner.
- Assist to Motivate, coach, counsel and discipline all Front Office personnel according to Legacy Ventures policies and procedures.
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