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Assistant Director of Guest Experience
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- Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry.
- Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint.
- The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston.
- The Assistant Director of Guest Experience is responsible for leading our Guest Experience and Concierge department along-side the Director of Guest Experience.
- The primary focus of this position is to drive consistent Five Star experiences for our most discerning and VIP guests via a highly engaged team that is committed to delivering on processes and procedures.
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