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Assistant Customer Experience Manager
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Full-time
- Assists Customer Experience Manager in overseeing all aspects of front-end operations.
- Performs duties of the Customer Experience Manager in their absence.
- Adheres to all company and state laws and regulations related to Anti-Money Laundering Compliance, tobacco and alcohol sales, lottery, price accuracy, WIC, etc.
- Utilizes the Learning Management System (LMS) for current and new associates.
- Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.
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