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Apptio Technical Support Lead
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- Gather functional and business requirements from internal clients and translate into a functional hosted solution design, which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services.
- Configure, test, & document Apptio Dashboard, reports and underling data models to meet function design and specifications.
- Own end to end the monthly calendar for the Apptio system, responsible for monthly opening and closing of the forecast, supporting the monthly close process, annual / strategic plan and associated dashboard reporting.
- Conduct data quality and gap analysis, develop a maturity plan and collaborate with data source owners on data sets Responsible for delivering Apptio system integration, enhancements, and optimization capabilities for dashboard reporting.
- Works with IT leaders to develop & deliver data capabilities needed for Apptio tools, streamlining overall system architecture including configuration and components and ensures usability/functionality of components.
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