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Americas IS Help Desk Supervisor
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Full-time
- Your Title: Americas IS Help Desk Supervisor
- Do you have a passion for IT Service Management and strive to continuously improve the technology experience for your customers and ensure your team is continuously developing their skills and expertise?
- Join Trimble as a dynamic Help Desk Technical Support Supervisor!
- Lead and inspire our Tier-2 Help Desk team within the Corporate Information Systems department.
- Responsible for the performance of the Americas Tier-2 Help Desk support team, to include, but not limited to, response time, resolution time, customer satisfaction, technician job satisfaction, and technical utilization.
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