Bradley University

Position Title: Alumni and Donor Records Specialist. This position supports development and alumni relations activities by maintaining accurate demographic records in our donor database (Raiser’s Edge/Blackbaud), supporting donor relations with scholarship management and backing up gift processing.. Process scholarship paperwork working with Financial Services and Donor Relations.. Back up gift processing including entering gifts, running reports and sending acknowledgement letters.. Previous experience within higher education, alumni relations, development or nonprofit environments.

records specialist

Position Title: Alumni and Donor Records Specialist Department: Advancement Division Reports to: Associate Vice President, Advancement Appointment: Full-time; 40 hours per week; 12 months Status: Non-exempt (Hourly) This position serves as a member of the university’s Advancement Division and reports directly to the Associate Vice President of Advancement. This position supports development and alumni relations activities by maintaining accurate demographic records in our donor database (Raiser’s Edge/Blackbaud), supporting donor relations with scholarship management and backing up gift processing. Characteristic Duties And Responsibilities <ul><li>Update constituent data including: name, address, email, phone, employment, relationships, constituent and solicit codes, notes or preferences from the donor.</li><li>Research alumni/donors as needed for record updates.</li><li>Create new records as needed.</li><li>Process scholarship paperwork working with Financial Services and Donor Relations.</li><li>Process returned mail to determine if new addresses can be located.</li><li>Back up gift processing including entering gifts, running reports and sending acknowledgement letters.</li><li>Serve as the subject matter expert on donor record integrity</li><li>Complete tasks on time and meet standards for accuracy and completeness. Successfully manage and appropriately prioritize requests from colleagues using judgment of time required, effort and business impact. </li></ul>Additional Responsibilities <ul><li>Actively assist with other Advancement Division events/activities as needed.</li><li>Participate in professional development as needed and/or assigned by the Associate Vice President and/or the Vice President for Advancement. </li></ul>Minimum Qualifications <ul><li>High School diploma or GED.</li><li>3 – 5 years of office or related experience with data entry responsibilities.</li><li>Ability to find creative, innovative and strategic solutions to problems/barriers.</li><li>Proficient in Micro Soft Office (Word, Excel, PowerPoint) and Google, savvy with virtual meeting platforms (e.g. Zoom, Google Meet), and experience with database data entry and reporting. </li><li>Demonstrates excellent organizational skills with ability to manage multiple tasks with competing/overlapping timelines/deadlines.</li><li>Strong interpersonal, collaboration, planning, problem-solving, time management and oral and written communication skills. </li><li>Demonstrates ability to work independently as well as in a collaborative fashion.</li><li>Maintains confidentiality and has good judgment when managing sensitive information.</li><li>Ability to promote and foster a highly professional and welcoming office environment for Bradley’s internal and external constituents. </li><li>Ability to multitask, prioritize workload, and meet deadlines while keeping a flexible approach to the workplace. </li></ul>Preferred Qualifications <ul><li>Experience with Blackbaud Raiser’s Edge NXT systems.</li><li>Previous experience within higher education, alumni relations, development or nonprofit environments. </li></ul>Mental/Physical Requirements Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodation. Work is performed in normal office environment with little exposure to outdoor temperatures or dirt and dust. Working conditions are typically moderately quiet. Please compete the online application process and upload a resume and complete contact information for 3 professional references. Uploading a cover letter is also recommended. Please submit all materials at the time of initial application. Employment at Bradley University is contingent upon the satisfactory completion of a criminal background check. Applications will begin being reviewed immediately and will continue until the position is filled. Bradley University is a top-ranked, prestigious, private university in Peoria, Illinois, offering 5,400 undergraduate and graduate students the opportunities, choices and resources of a larger university and the personal attention and exceptional learning experience of a smaller university. Bradley offers a comprehensive array of undergraduate and graduate academic programs in business, communications, education, engineering, fine arts, health sciences, liberal arts and sciences, and technology. The University is located on an 85-acre campus in Peoria, the largest metropolitan area in Central Illinois. Bradley University is an Equal Opportunity and Affirmative Action Employer. The administration, faculty and staff are committed to attracting qualified candidates from underrepresented groups.

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