Quality Resource Management

Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies.. Purpose : QRM is an inbound Call Center acting as a centralized accident reporting and benefits administration response center, servicing nationally recognized employers, insurance carriers, and third-party administrators while providing excellent customer service.. Description/Background : QRM was founded in 1999 and is privately owned and operated.. QRM is nationally recognized as an industry leader in the claim reporting and exposure containment services management of the insurance claim industry.. QRM's success in this market is directly contributed to the talented team members it employs.

customer service

Looking to jump start your career in a thriving industry? Insurance is one of the top ten most thriving industries. Quality Resource Management, LLC. (QRM) is an inbound call center focused on customer service, & benefits compliance, succeeding in becoming a valued and growing resource in a pool of clientele with over 1000 companies. QRM was has been awarded Great Place to Work twice! We are seeking highly motivated, production-driven and team-oriented individuals to operate as Claim Intake Specialists. Company Information Headquarters: White House, TN Industry: Call Center / Customer Service / Insurance Number of Offices: 3 Purpose: QRM is an inbound Call Center acting as a centralized accident reporting and benefits administration response center, servicing nationally recognized employers, insurance carriers, and third-party administrators while providing excellent customer service. Description/Background: QRM was founded in 1999 and is privately owned and operated . QRM is nationally recognized as an industry leader in the claim reporting and exposure containment services management of the insurance claim industry. QRM's success in this market is directly contributed to the talented team members it employs. QRM, LLC. is an Equal Opportunity Employer (EOE). Come Join Us!! Job Information Location: Irondale, AL Job Type: Administrative / Customer Service Job Title: Inbound Call Center Claim Reporting Specialist Employment Type: Part-time Travel: None Benefits: * PTO (after 90 days) * Quarterly Awards * Employee Assistance Program (no cost to employees) * Employee discounts through Staples * Employee discounts through Tickets at Work * 401k (6 months) Summary: Quality Resource Management, LLC. is an ever-growing company that specializes in customer service for the insurance industry, offering an excellent work environment, competitive compensation, benefits packages, career advancement, and the opportunity to pursue professional development goals in a team oriented atmosphere. Job Requirements Minimum typing speed of 40 WPM, minimum accuracy of 90% both alpha & numeric Exceptional analytical skills(investigative nature, inquisitiveness and adaptability to environment) Excellent organizational and multi-tasking skills Clean and clear written and oral communicative skills Ability to project a confident, clear and professional telephone presence Must be used to a fast-paced environment and be able to follow instruction/direction well Knowledge and ability to navigate basic computer functions: Microsoft Word, Microsoft Outlook and Microsoft Excel Work availability during assigned shifts is a must. Previous office / customer service experience preferred SCHEDULES: <ul><li>Sundays Only 11am - 4pm</li></ul><ul><li>Saturdays Only 11am- 4pm</li></ul><ul><li>Saturdays Only 3pm - 8pm</li></ul><ul><li>Saturday & Sunday 4pm-9pm</li></ul><ul><li>Saturday & Sunday 4pm - 10pm</li></ul><ul><li>Saturdays Only 2pm - 6pm</li></ul><ul><li>Saturdays 8am - 4pm & Sundays 2pm-6pm</li></ul><ul><li>Saturday & Sunday 4pm - 9pm</li></ul><ul><li>Sat, Sun, Mon 4pm - 9pm</li></ul> **BI-LINGUAL SKILLS ARE A PLUS** Associated topics: adjuster, auto, casualty, claim adjuster, claimant, insurance examiner, insurance investigator, investigate, investigation, title examiner

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