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Aftermarket Service Technology Specialist (Level DOE)
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- We're a tight-knit, collaborative team that believes in turning dreams into reality.
- The Aftermarket Service Technology Specialist ensures seamless operation and optimization of global systems and software utilized by the Aftermarket Service teams.
- Additionally, the Aftermarket Service Technology Specialist II is responsible for facilitating support and resolution processes, driving technology innovation, and ensuring compliance with global standards and protocols.
- Lead system support for document distribution, archiving processes, and content creation or support by the Service department
- Knowledge of DITA XML architecture used in PTC Arbortext for PTC support tickets
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